Indo-Pacific Analysis Brief Vol 28
Strengthening Malaysia’s digital economy: Challenges faced by MSMEs
November 2021
Juita Mohamad
Key Messages
↗ The digital economy presents a significant opportunity for Malaysia’s economic growth
↗ During COVID lockdowns, businesses were forced to turn to online platforms to continue delivering services
↗ A lack of digital literacy and skills is slowing digitisation and automation amongst MSMEs
↗ Better government support is needed to promote digital transformation in order to fully unlock the potential of Malaysia’s digital economy

